Terms of Service

Last Updated: June 2026

Welcome to VPN Crafter. These Terms of Service (“Terms”) govern your access to and use of VPN Crafter’s products, services, software, websites, APIs, white-label solutions, and related offerings (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our Services.

1. Definitions

Throughout these Terms:

“VPN Crafter,” “we,” “our,” or “us” refers to VPN Crafter and its affiliated entities.
“Client,” “Customer,” or “you” refers to any individual, company, organization, or entity using our Services.
“White Label Services” refers to VPN applications, platforms, infrastructure, APIs, and related solutions provided under the Client’s brand.
“Subscription” refers to any recurring or one-time service agreement between VPN Crafter and the Client.

2. Scope of Services

VPN Crafter provides various services, including but not limited to:

White-label VPN solutions
VPN application development
VPN infrastructure deployment
API integrations
User management systems
Subscription billing systems
Custom software development
Technical consultation and support

Service specifications, deliverables, timelines, and commercial terms may be defined separately through proposals, statements of work, invoices, or contractual agreements.

3. Eligibility

You must be legally capable of entering into a binding agreement to use our Services.

If you use our Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

4. Account Registration

Certain Services may require account creation.

You agree to:

Provide accurate information.
Maintain the confidentiality of account credentials.
Notify us promptly of unauthorized account access.
Be responsible for activities conducted through your account.

VPN Crafter shall not be liable for losses resulting from unauthorized use of your credentials.

5. White-Label Services

VPN Crafter grants Clients a limited, non-exclusive, non-transferable right to use the White Label Services during the applicable subscription term.

Clients may:

Brand the applications with their own identity.
Manage users through provided administrative tools.
Configure supported settings and features.

Clients may not:

Reverse engineer proprietary systems.
Resell services without authorization.
Misrepresent VPN Crafter’s intellectual property as their own.
Use the Services for unlawful activities.

6. Billing and Payment

6.1 Fees

All fees are specified in the applicable proposal, agreement, invoice, or order form.

Fees may include:

Development fees
Setup fees
Licensing fees
Subscription fees
Usage-based fees
Professional services fees

6.2 Payment Terms

Invoices must be paid within the period specified in the applicable agreement or invoice.

Failure to pay may result in service suspension or termination.

6.3 Pricing Models

VPN Crafter may offer:

Fixed monthly subscriptions
Per-active-user pricing
Enterprise licensing
Custom commercial agreements
Usage-based billing arrangements

6.4 Flexible Billing Arrangements

Where mutually agreed, Clients may choose alternative commercial structures. If a Client wishes, it is possible to begin with an upfront commitment and subsequently transition to a pay-as-you-go billing model based on actual usage and agreed commercial terms. Any such arrangement must be documented and approved in writing by both parties.

6.5 Taxes

Clients are responsible for any applicable taxes, duties, levies, or governmental charges unless otherwise specified.

7. Intellectual Property

VPN Crafter retains all rights, title, and interest in:

Software
APIs
Infrastructure
Documentation
Trademarks
Proprietary technology

Except where explicitly agreed in writing, no ownership rights are transferred to Clients.

Custom development ownership shall be governed by the relevant agreement executed between the parties.

8. Acceptable Use

Clients agree not to:

Violate applicable laws or regulations.
Engage in fraudulent activities.
Distribute malware or harmful software.
Interfere with network operations.
Abuse system resources.
Conduct unauthorized penetration testing.
Engage in activities that may damage VPN Crafter’s reputation or infrastructure.

VPN Crafter reserves the right to suspend or terminate Services for violations of this section.

9. Data Protection and Privacy

VPN Crafter processes information in accordance with its Privacy Policy. Clients are responsible for ensuring their own compliance with applicable privacy laws, including but not limited to:

GDPR
CCPA
Applicable regional data protection regulations

Each party remains responsible for its own legal obligations regarding personal data.

10. Confidentiality

Each party agrees to protect confidential information disclosed during the business relationship.

Confidential information includes:

Technical documentation
Pricing information
Product roadmaps
Business strategies
Customer information
Proprietary data

Confidentiality obligations shall survive termination of the relationship.

11. Service Availability

VPN Crafter strives to maintain high service availability but does not guarantee uninterrupted or error-free operation. Scheduled maintenance, upgrades, force majeure events, internet disruptions, and third-party failures may affect service availability.

12. Support Services

Support services may vary depending on the purchased plan.

Support may include:

Technical assistance
Platform troubleshooting
Infrastructure monitoring
Integration guidance

Support response times may differ according to service levels defined in individual agreements.

13. Third-Party Services

Our Services may integrate with third-party providers.

VPN Crafter is not responsible for:

Third-party products
Third-party policies
Third-party service interruptions
Third-party data handling practices

Use of third-party services remains subject to their respective terms.

14. Limitation of Liability

To the maximum extent permitted by law, VPN Crafter shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Lost profits
Lost revenue
Business interruption
Data loss

VPN Crafter’s aggregate liability shall not exceed the amount paid by the Client during the twelve (12) months preceding the event giving rise to the claim.

15. Indemnification

Clients agree to defend, indemnify, and hold harmless VPN Crafter, its affiliates, officers, employees, and partners from claims arising out of:

Misuse of Services
Violation of these Terms
Violation of applicable laws
Infringement of third-party rights

16. Termination

Either party may terminate Services in accordance with the applicable agreement.

VPN Crafter may suspend or terminate Services if:

Fees remain unpaid.
The Client breaches these Terms.
Continued service creates legal, regulatory, or operational risks.

Upon termination:

Access rights cease.
Outstanding fees become due.
Confidentiality obligations remain in effect.

17. Force Majeure

VPN Crafter shall not be liable for delays or failures caused by circumstances beyond reasonable control, including:

Natural disasters
Government actions
Internet outages
Labor disputes
Cyberattacks
Infrastructure failures

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws specified in the applicable service agreement. Where no separate agreement exists, disputes shall be resolved through good-faith negotiations before formal legal proceedings.

19. Changes to These Terms

VPN Crafter reserves the right to modify these Terms at any time. Updated versions will be published on our website with a revised effective date. Continued use of the Services following publication constitutes acceptance of the updated Terms.

20. Contact Information

For questions regarding these Terms, please contact:

VPN Crafter
Email: [email protected]
Website: https://vpncrafter.com

By using VPN Crafter’s Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.